Privacy Policy
Effective Date: [Insert Date]
At FOLLOS DESIGN, we are committed to protecting your privacy and your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect and process the following types of data:
- Identity & Contact Data: Name, email address, phone number, and delivery address provided via our contact or quote forms.
- Order Information: Details about the products you inquire about (e.g., custom solid wood tables).
- Technical Data: IP address, browser type, and usage data collected through cookies to improve your browsing experience.
2. How We Use Your Information
We use the collected data for the following purposes:
- Quotes & Inquiries: To respond to your requests and provide custom price estimates within 24 hours.
- Order Fulfillment: To manage payments, organize free home delivery, and handle professional installation services.
- Customer Support: To provide advice and answer your questions via email or phone.
- Marketing (Optional): With your consent, to send updates about our new collections (e.g., Chêne Massif, Modern, or Garden tables).
3. Data Security
- Secure Payments: We ensure that 100% of your payments are processed securely.
- Protection: We implement strict technical and organizational measures to prevent unauthorized access, loss, or alteration of your personal data.
4. Sharing Your Data
We do not sell your personal data. We only share information with trusted third parties necessary for our operations, such as:
- Delivery and logistics partners to ensure your table reaches your home.
- Secure payment processing platforms.
5. Your Rights (GDPR Compliance)
Under the GDPR, you have the following rights regarding your data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can ask us to correct inaccurate or incomplete information.
- Erasure: You can request the deletion of your personal data under certain conditions.
- Objection: You can object to the processing of your data for marketing purposes.
To exercise these rights, please contact us at contact@follosdesign.com.
6. Cookies
Our website uses cookies to analyze traffic and personalize content. You can manage your cookie preferences through your browser settings.
7. Contact Information
For any questions regarding this Privacy Policy or how your data is handled, please contact:
- Email: contact@follosdesign.com
- Phone: +33 9 54 87 26 40
- Website: [Your Website URL]